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We Are Here to Help You
At Senkor, we value your satisfaction and strive to provide the best service possible. Whether you have questions about our products, need assistance with an order, or require guidance on candle care, our team is ready to assist you. Feel free to reach out to us through the form below, and we will get back to you as soon as possible.
Have any questions or concerns?
We’re always ready to help!
Send us an email to:
RETURNS
We want you to love your Senkor products, but if you are not completely satisfied, we offer a hassle-free return and exchange process.
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Eligibility: Items can be returned or exchanged within 14 days of delivery.
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Condition: Products must be unused, in original packaging, and accompanied by proof of purchase.
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Process: To initiate a return, please fill out the contact form or email our customer support at [your_email@example.com].
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Refunds: Once the returned item is received and inspected, refunds will be processed to the original payment method within 5-7 business days.
Please note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect.